HELP AND TERMS AND CONDITIONS OF USE

SPI's Online Plastics Industry Store

SPI thanks you for your interest in our publications. Effective May 2006, all SPI publications, with a few exceptions as noted in the catalog, are available in electronic format only. Customers have immediate access to their electronic files as soon as they have placed their credit card orders. All orders should be placed online at store.plasticsindustry.org.

Registration and Log-In
In order to use the Plastics Industry Store, you must first log in to the site. If you are already an SPI member and know your access codes, please enter them in the fields when prompted. If you are not yet registered with SPI, whether or not your company is a member, you will need to click on the "Sign up" link at the top of the first page of the catalog and create a customer profile before you can use the store.

To Contact SPI for Customer Service or Technical Support
For additional assistance, please click on the "feedback" link at the top of this page and let us know how we can assist you.

SPI Member and Non-Member Prices
Non-members will see non-member prices and customers who are logged in as SPI members will see the SPI member discount prices. If you are an employee of an SPI member company and have not logged in before, the store uses the domain of your e-mail, e.g., @plasticscompany.com, to check against our membership database. If you do not see the member prices even after logging in, please use the feedback link at the top of this page to contact us to verify your SPI membership.

Sales Tax and Shipping and Handling Fees
Sales tax and shipping and handling fees do not apply to electronic files. SPI charges sales tax on physical items shipped to California, the District of Columbia, Illinois, Massachusetts and South Carolina. Shipping and handling fees are calculated based on the total weight of physical items shipped. You will see the sales taxes and shipping/handling charges that apply to your order during the checkout process. If your organization is tax exempt, please fax your order to (202) 296-7359 along with a copy of your tax exemption certificate.

Terms and Conditions of Use
YOUR USE OF OUR WEB SITE MEANS THAT YOU AGREE WITH THE TERMS AND CONDITIONS OF USE AND ANY OTHER LAW OR REGULATION THAT APPLIES TO THE SITE, THE INTERNET OR THE WORLDWIDE WEB. PLEASE READ THESE TERMS CAREFULLY. IF YOU DO NOT AGREE WITH THEM, DO NOT USE THIS WEB SITE OR THE SPI PLASTICS INDUSTRY STORE.

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