Reports to: Director, Event Operations

FLSA Exemption: Exempt

Location: Washington, DC | Hybrid

Salary: $50,000 – $62,000

The Plastics Industry Association (PLASTICS), a Washington DC based trade association represents the nation’s nearly one million workers in the plastics industry. PLASTICS seeks a Manager of Event Operations to provide logistical and planning support for internal and external in-person and virtual meetings and the tri-annual tradeshow. The Manager of Event Operations will also coordinate onsite events and provide facilities support. The Manager will work closely with the Events & Marketing Team and internal stakeholders in all aspects of event planning and management.  

Responsibilities: Assist with the coordination of PLASTICS meetings and conferences, both in advance and on-site (whether virtual or in-person) By providing speaker management, operations and logistics management, digital program support, and supporting overall department operations. 

Operations & Logistics Management 

• Research and recommend hotels and venues for meetings and small special events. 
• Manage registration for events, coordinate with the Technology team as needed, provide updates on registration performance, provide registration-related customer service, and work with the accounting team on invoice requests, refunds, and similar financial matters. 
• Manage housing for events, as assigned, provide weekly updates on block performance, and ensure registration and housing lists are cross-matched and audited so as many attendees as possible are housed. 
• Manage meeting specifications, including room sets, food and beverage, audiovisual logistics, and speaker management for committee meetings and conferences with up to 250 people.  
• Collect, track, and manage staff travel information and coordinate staff housing with the hotel for events as assigned.  
• Research and coordinate various vendor services for meetings/conferences, including, but not limited to, transportation, catering, floral, signage, and shipping. 
• Manage event registration and mobile applications for events as assigned.  
• Onsite meeting preparation, including, but not limited to, badge printing, tent card printing, signage, packing, and shipping.  
• Work in partnership with the events and marketing team to track and manage event reports. 
• Manage and maintain Events and Marketing storage space and supply inventory. 
• Manage sponsorship fulfillment for all events including timelines, communications with sponsors, internal communications, deliverable fulfillment, and post-event reporting. 

Digital Program Operations 

• Support digital programs (virtual meetings and webinar-based events), including developing webinar registration sites, scheduling preparatory calls, developing comprehensive run of show documents, and post-event follow-up.  

Department Operations 

• Develop and maintain internal agendas and minutes for meetings. 
• Develop and maintain an industry events calendar. 
• Assist with post-meeting wrap-up, such as writing debrief notes, processing vendor invoices, uploading speaker presentations for attendee distribution, and tracking post-event historical information. 
• Provide administrative support, including filing documents in SharePoint, responding to telephone and email inquiries, developing PowerPoint slides and loops, developing Excel spreadsheets, managing and packing conference shipments and other projects as assigned. 

Education & Experience:  

• Bachelor’s degree in hospitality, marketing, business, or a related field. 
• A minimum of two years experience in a related position involving in-person, virtual, and hybrid meetings, events, or tradeshows. 
• Experience with or willingness to learn various media and audio-visual equipment, including event management software, Cvent preferred. 

Knowledge, Skills, & Abilities:  

• Knowledge of event operations and practices.  
• Written and verbal communication skills with diverse stakeholders and audiences. 
• Self-motivated with attention to detail, problem-solving, organizational, emotional intelligence, and interpersonal skills. 
• Ability to prioritize and work on various projects simultaneously, adjust to changing priorities, meet deadlines, and deliver results.  
• Ability to work autonomously and collectively to build consensus. 
• Ability to provide customer service to internal and external stakeholders. 
• An earnest work ethic and dedication to the collective success of the organization in service of our membership.  
• Demonstrate a commitment to embody and upload PLASTICS’ core values of ethics, unity, impact, optimism, and innovation in all interactions and responsibilities.  
• A commitment to promoting and working in an inclusive and diverse environment with a variety of colleagues from multiple backgrounds.  
• Working knowledge of Microsoft Office applications.  
• Ability to lift and move 50 pounds. 
• Ability to travel (<30%).  

Interested? Please apply using the PLASTICS Job Form

About Us: 

The Plastics Industry Association (PLASTICS) is a purpose-driven organization here to support the entire plastics supply chain. We are proud to represent the nearly one million people who are employed by companies in the plastics supply chain in the United States. PLASTICS is a dynamic organization with an ambitious team, striving for growth and success. Together we shape the direction of the entire plastics industry and as a job requirement, have some fun while doing so. Employees have the opportunity to learn, develop, and impact both the industry and our association. We also encourage volunteerism. As a team we seek opportunities to improve the communities in which we work and visit, including organizing riverbank clean-ups.

We offer generous benefits including health, dental, vision, life insurance, well-being, a 401(k) plan with employer contributions, competitive salaries, and work from home flexibility. We work hard, we play hard and we value a work-life balance! In fact, we offer unlimited paid time off and employees take personal time off at their own discretion.

PLASTICS is an equal employment opportunity employer and does not discriminate based on race, sex, color, religion, gender, age, national origin, sexual orientation, disability, protected veteran status, or any factor prohibited by applicable law.