Reports To: Executive Director, NPE
Location: Washington, DC (Hybrid)
Job Type: Full Time
Salary Range: $78,000 - $98,000
FLSA Exemption Status: Exempt
The Senior Manager, Tradeshow Logistics (NPE) is responsible for leading and executing the comprehensive logistics plan for the NPE tradeshow, ensuring a seamless and high-quality experience for exhibitors, attendees, and staff. This role involves strategic planning and oversight of logistics, with a strong emphasis on housing and meeting room coordination. The ideal candidate will possess excellent organizational skills, attention to detail, and the ability to collaborate effectively with cross-functional teams and external partners.
Responsibilities:
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Collaborate with the Director of Tradeshow Operations to develop and implement the
strategy for the NPE housing program, ensuring alignment with overall event goals and objectives.
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Support contract negotiations for hotel room blocks, working directly with hotel convention services
to effectively manage block sizes, monitor attrition rates, and analyze pick-up trends to maximize housing efficiency.
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Build and maintain strong relationships with key hotel contacts to facilitate clear communication
and support successful contract negotiations.
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In collaboration with the Director, Tradeshow Operations, conduct hotel site visits to assess facilities,
verify accommodations, and address any logistical concerns prior to the event.
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Work closely with the designated housing vendor through weekly meetings, to manage room blocks,
develop user-friendly booking websites, coordinate staff housing and more.
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Manage the housing budget within set parameters, focusing on revenue and ensuring financial targets
are met while keeping the show on track to achieve overall goals.
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Oversee post-show billing and master bill reconciliation to accurately account for all housing-related
expenses and resolve any outstanding financial matters.
- Work in partnership with the Director of Tradeshow Services to oversee tradeshow logistics related to assigned meeting rooms.
- Serve as the main point of contact for staff and exhibitors requiring meeting rooms, including managing orders for room setups, food and beverage, audiovisual needs, and room diagrams.
- Develop and implement a streamlined process that facilitates order placement for staff, as well as systematically collecting and managing meeting room orders.
- Review of all BEO’s/event orders to ensure accuracy.
- Work with external tradeshow vendors to place necessary orders for meeting room requirements.
- Provide onsite support during the event by walking meeting rooms to verify correct setups, catering delivery, audiovisual readiness, and overall compliance with specifications. Address issues promptly to maintain a high standard of service.
- Tradeshow Logistics
- In collaboration with the Director, Tradeshow Operations, oversee the management of show signage by establishing a comprehensive timeline for deliverables, facilitating the review process with relevant stakeholders, and ensuring timely order placement.
- Review, track, and reconcile all vendor post-show invoices, verifying the accuracy of all orders and ensuring that charges are allocated to the correct account numbers.
- Serve as a point of contact for exhibitors and attendees, providing timely and effective customer service throughout the event via email and phone call.
- Coordinate and communicate all critical information related to the shipment of show materials, ensuring that logistics are clear and all requirements are met.
- Collaborate with the entire NPE team to collect all essential documents, assemble the staff onsite handbook, and arrange for its shipment to the event location.
- Maintain accurate and organized process documentation for all tradeshow logistics activities.
- Support other trade show projects as assigned, contributing expertise in logistics to broader organizational goals.
Education & Experience:
- Bachelor’s degree in related field or equivalent work experience.
- A minimum of three years’ experience in a related position in a trade show or convention role; trade association experience preferred.
- Experience with event management platforms (e.g., iMIS, Map Your Show, etc.) preferred.
- Experience with project & program management.
- Experience with managing detailed tradeshow budgets, overseeing revenues and expenses.
- Experience building, maintaining, and leveraging relationships to collaborate with and influence decision-making boards.
- Certified in Event Management (CEM) is a plus.
Knowledge, Skills, & Abilities:
- Knowledge of tradeshow operations, logistics and best practices.
- Written and verbal communications skills with diverse stakeholder audiences.
- Self-motivated with attention to detail, problem-solving, organizational, emotional intelligence, and interpersonal skills.
- Ability to work well autonomously and collectively to build consensus amongst internal and external stakeholders.
- Ability to provide excellent customer service to internal and external stakeholders.
- Ability to prioritize and work on various projects simultaneously, adjust to changing priorities, meet deadlines, and deliver results.
- An earnest work ethic and dedication to the collective success of the organization in service of our membership.
- A commitment to promoting and working in an inclusive and diverse environment with a variety of colleagues from multiple backgrounds.
- Demonstrate a commitment to embody and uphold PLASTICS’ core values of ethics, unity, impact, optimism, and innovation in all interactions and responsibilities.
- Working knowledge in Microsoft Office applications.
- Ability to travel (<10%).
About PLASTICS
The Plastics Industry Association (PLASTICS) is a purpose-driven organization here to support the entire plastics supply chain. We are proud to represent the nearly one million people who are employed by companies in the plastics supply chain in the United States. PLASTICS is a dynamic organization with an ambitious team, striving for growth and success. Together we shape the direction of the entire plastics industry and as a job requirement, have some fun while doing so. Employees have the opportunity to learn, develop, and impact both the industry and our association. We also encourage volunteerism. As a team we seek opportunities to improve the communities in which we work and visit, including organizing riverbank clean-ups.
We offer generous benefits including health, dental, vision, life insurance, well-being, a 401(k) plan with employer contributions, competitive salaries, and work from home flexibility. We work hard, we play hard, and we value a work-life balance! In fact, we offer unlimited paid time off, and employees take personal time off at their own discretion.
PLASTICS is an equal employment opportunity employer and does not discriminate based on race, sex, color, religion, gender, age, national origin, sexual orientation, disability, protected veteran status, or any factor prohibited by applicable law.
